Refund policy

Refunds Policy

Contact us at sales@winraz.com

Ship the unused item to the address which we will send you after you contact with us.

Your refund will be processed, and a Money will automatically be applied to your credit card or original method of payment. Refund processing depends on your bank and usually takes 3-10 working days.


Returns Policy

Our policy lasts 30 days. If 30 days have gone by since the purchase time, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable): Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery Shipping costs are non-refundable.

Our company is not liable for the cost of returning goods. You will be responsible for paying for your own shipping costs for returning your item. Returns that are damaged, soiled, altered, or that don’t come with your ordering information inside the package will not be accepted.